The issue has been identified by the dev team. They are working on a fix. This might take some time, will keep you updated. Sorry for the inconvenience.
Hi! Your tokens has been unlocked on the POA Network side: Transaction 0x13a22497c533103a6484d12e0f56f10ece1e5ae58b5cac979b651202e196d10e - POA Explorer.
@Ketamine_Kid can you please confirm that issue is now solved for you? Thanks