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MATIC coins not received in my wallet

I sent MATIC coins from MSC site to my wallet .in the site written submit successfully but hatch TX missing and not received MATIC coins.

What is MSC please? Thanks.

MSC( wrong write) = MXC site
I sent MATIC coins from MXC site (your currency exchange) to my wallet .in the site written submit successfully but hatch TX missing and not received MATIC coins in my wallet. Time and date of transaction: 16:43:45 ; 2021-05-18 withdrawal address : 0x178268f07faa2883ed182DA7caAA05aA2ba473D7

You must contact MXC or Matic support. This forum is for xDai and POA.

Dear sir ,
I can not understand what you say. You are supporter for www.MXC.com and you should informed my problem to back up team and try to rectified the fault ! HOW Connet to MXC and rectify the fault. Pls good guide me. thanks

Best regard

( this is my question, I buy MATIC coins from www. MXC.com site then transfer to my wallet .in the site written submit successfully but hatch TX missing and not received MATIC coins in my wallet. Time and date of transaction: 16:43:45 ; 2021-05-18 withdrawal address : 0x178268f07faa2883ed182DA7caAA05aA2ba473D7 )

This is not a support forum of MXC.