This topic is to request unlocking of tokens improperly sent to the xMOON AMB extension in the Rinkeby network. The tokens are considered improperly sent when a direct transfer to the mediator contract was used instead of using the relayTokens method call.
If you have such kind of issue specify a transaction hash in the Rinkeby testnet that caused the incorrect transfer. We will use the address in the Transfer event emitted by this transaction to try to finilize the tokens transfer. Keep monitoring this forum thread in order provide more info if it is needed or to get the response why the operation cannot be done.
The operation to recover funds requires few days so do not expect the response quickly. Moreover block chain transactions accidentally performing incorrect transfers are being usually considered as users errors so the xMOON AMB extension admins keep the right do not respond on such requests.