Sending TRAC Tokens to Kucoin

Transaction 0xee6a278ce91dd505659e88191b874f09ba869655e6329a95b56857bc9888ad88 - xDai Explorer Did I do something wrong?

It’s not showing up on my Kucoin.

If you sent the tokens directly from xDai chain to Kucoin CEX the tokens never left the xDai. You always have to use the bridge to move the tokens between different chains.
If this is your case, your only option is to contact Kucoin support.