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Sent poa to a poa20 address by mistake

Hello
I made a mistake when sending POA from my trust wallet to my HitBtc account, i used the POA20 address and i didnt receive my money.
Can you help get money back me please?

Transaction Details

Transaction Hash

0xd711a0a0f52961cb770e2d44542dc510ee0b2a3796fa13a40a190d20cdb7485c

Result

Success

Status

Confirmed

Confirmed by 585,901

Timestamp

a month ago | November-05-2021 12:44:20 PM -0 UTC | Confirmed within 338-337 milliseconds

From

0x9f543577e1e97e577be1e26d2fd40fa789342dbc

To

0xca3853d1a93bb975652a668e79f58616393a70a9

You must contact HitBTC support. Only they can help you with this now.