Transfer from meta mask to idex

Trying to transfer from metamask from idex, I added the custom rpc and see the tokens, connected to idex and clicked to transfer it and it doesn’t appear in my balance, idex support said they only operate on eth main net and that it’s on the poa network, is there a way I can make it appear in idex or transfer is back to meta mask from the poa network?

that’s the transaction on the poa network but I don’t know the wallets its sent to that just auto selected when the metamask wallet is connected to idex and you click to transfer from wallet to idex.